Medusmo

Medusmo specializes in creating exceptional customer experiences (CX), delivered by a team of experts, supported by industry-leading GenesysTM technology. Our solutions integrate key areas, from marketing to sales and customer service, across all communication channels (email, web messaging, SMS, social media, voice), leveraging advanced artificial intelligence. Clients from various industries, such as banking, insurance, energy, e-commerce, IT, debt collection, research, and telecommunications, have trusted us. With our flexible pay for what you use billing model, you gain full control over costs while benefiting from scalable solutions tailored to your needs. Our rapid implementations and low investment costs allow you to...

Customer experience ,contact center ,call center,customer self-service,workforce engagement management,workforce planning,outbound call center services,digital customer engagement,conversational ai,chatbots,automated routing,web messaging,sms messaging ,ivr self-service,omni-channel,real-time & historical reporting,integration,consulting,digital customer engagement,voicebots,agent copilot ,and speech and text analytics

Medusmo operates in the Business consulting and services industry.

Medusmo's revenue is 11m - 100m

Medusmo has 11 - 50 employees.