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Merchants

Outsourcing and Offshoring Consulting

Specialities :
Business process outsourcing
Technology capability assessment
Knowledge management
Quality management
Contact centre as a service

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Last Updated: November 19, 2025
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Revenue
$300.50M
Total Funding
--
Size
1001 - 5000
About Us
Org Charts
Employees
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Frequently Asked Questions About Merchants

What does Merchants do?+

Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions. We believe that people matter, so we focus on using the right technology to create the right experience for people. We have been creating and managing contact centre operations around the world to blue chip clients since 1981. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards in the contact centre industry. We are passionate about people. Our ability to attract the best talent, coupled with our rich...

What are Merchants's specialties? +

Business process outsourcing,technology capability assessment,knowledge management,quality management,contact centre as a service,consulting services,contact centre it outsourcing,back office bpo,and support services

What is Merchants's industry? +

Merchants operates in the Outsourcing and offshoring consulting industry.

What is Merchants's revenue? +

Merchants's revenue is $300.50m

What is Merchants's company size? +

Merchants has 1001 - 5000 employees.

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