Minerva CQ

We make it easy for humans to combine with AI to perform better at their jobs. This approach, collaborative AI, brings new meaning to customer engagement as humans tag team with real-time AI assistants to: Improve the customer experience Elevate the agent experience Reduce handle times and costs Increase revenue via upsell/cross-sell Decrease agent onboarding timeframes Optimize agent knowledge and training To do this we provide an intuitive interface that enables the workforce to effortlessly blend with AI in everyday tasks. Our platform is composable and self-provisioning so clients can choose, build, and optimize capabilities themselves. And the technology provided...

Collaborative intelligence,artificial intelligence,real-time coaching,contact center,customer service,utilities,power,customer experience,telecom,workforce optimization,collaborative ai,and generative ai

Minerva cq operates in the Software development industry.

Minerva cq's revenue is 11m - 100m

Minerva cq has 11 - 50 employees.