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Needle

Software Development

Specialities :
Real-time online advocate engagements
Advocate assisted ecommerce
Authentic customer experience
Brand advocacy
Responsive advocacy platform

+2

revenue-icon Revenue
11M - 100M
funding-icon Total Funding
$7.0M
size-icon Size
11 - 50

Frequently Asked Questions About Needle

What does Needle do?+

Needle, the leader in advocate-powered customer experience, helps businesses bring the power of human connections to e-commerce. Needles CX software identifies online customers who need help and matches them, via real-time online chat, with certified advocates who have first-hand knowledge of the product and passion for the brand. The result is a truly awesome customer experience that builds trust and increases satisfaction with customers while delivering increased sales and long-term customer value for businesses. Build Trust Trust is the #1 reason a customer shops with a brand. Needle helps you build trust by facilitating authentic experiences with people who can...

What are Needle's specialties? +

Real-time online advocate engagements,advocate assisted ecommerce,authentic customer experience,brand advocacy,responsive advocacy platform,#awesomecx,and ecommerce chat

What is Needle's industry? +

Needle operates in the Software development industry.

What is Needle's revenue? +

Needle's revenue is 11m - 100m

What is Needle's company size? +

Needle has 11 - 50 employees.

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