
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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Needle, the leader in advocate-powered customer experience, helps businesses bring the power of human connections to e-commerce. Needles CX software identifies online customers who need help and matches them, via real-time online chat, with certified advocates who have first-hand knowledge of the product and passion for the brand. The result is a truly awesome customer experience that builds trust and increases satisfaction with customers while delivering increased sales and long-term customer value for businesses. Build Trust Trust is the #1 reason a customer shops with a brand. Needle helps you build trust by facilitating authentic experiences with people who can...
Real-time online advocate engagements,advocate assisted ecommerce,authentic customer experience,brand advocacy,responsive advocacy platform,#awesomecx,and ecommerce chat
Needle operates in the Software development industry.
Needle's revenue is 11m - 100m
Needle has 11 - 50 employees.
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