NM Office of Superintendent of Insurance (OSI)

The Office of Superintendent of Insurance (OSI) is New Mexicos agency for oversight and regulation of insurance. OSI oversees private health and life insurance, auto insurance, business insurance, home insurance, and title insurance. We review premium rates and other plan details to ensure insurance is reliable, the company is financially solvent, and rates are fair and reasonable. We also oversee producers (formerly known as brokers and agents) who sell insurance in New Mexico. When people have problems with their insurance, OSI helps by processing complaints, resolving appeals and grievances, and holding hearings. If needed, OSI takes enforcement action against individuals or companies that violate the law. OSI also combats insurance fraud by investigating insurance issues and reporting criminal behavior. OSI also approves the health plans that are offered on the New Mexico Health Insurance Exchange (be Wellnm) and advocates for policy changes to improve consumer protections. OS...