NovelVox

NovelVox is a global contact center service provider, committed to transforming agent-customer experiences for improved brand loyalty. Our unique contact center integrations empower agents with One NovelVox Platform to assist customers across voice, email, chat, social & instant messaging channels. NovelVox industry-optimized solutions are designed to complement leading contact CC technologies including Genesys, Cisco, Avaya, Amazon Connect, etc. With over 14 years of customer service optimization experience, 300+ successful deployments across 20+ countries, and industry-optimized solutions for Banking, Healthcare, Insurance, Credit Unions, Government, Telecom, Retail, and more NovelVox is redefining agent experience for top brands, globally

Computer telephony integration,contact center management tools,productivity monitoring system,customer service,monitoring and analytics,digital wallboards,call center solutions,supervisors desktops,finesse gadget designer,unified supervisor desktop,healthcare agent desktop,agent scripting for contact centers,agent desktop for banks & credit unions,cisco cti connectors,supervisor desktop re-imagined for cisco finesse,unified agent desktops for insurance providers,call center agent desktop for telecom operators,jack henry products integration with cisco finesse ucce/x,bespoke integration,application integration,bespoke wallboards and supervisor desktops,contact center distributed analytics,unified agent desktop,cisco finesse 12.0 agent desktop,finesse 12,and cisco contact center

Novelvox operates in the It services and it consulting industry.

Novelvox's revenue is 11m - 100m

Novelvox has 51 - 200 employees.