NTC, Nordic TeleCom Ltd

Nordic Telecom, headquartered in Helsinki, is a privately held company operating internationally. We have 14 employees and operations in Spain, Estonia, Germany, and Sweden. We offer an easy-to-use call management system, which helps you do right things at the right time. Its the missing piece between a service provider and a customer. In addition to improving customer satisfaction and the possibility of additional sales, our system eliminates queuing, increases customer retention and saves missed calls. Our service is ideal for sectors, where customer contacts are golden and good customer service is a priority. Finnish Service Innovation From their customers perspective, our customer companies increase their value by offering a better customer service experience. Our customer companies are able to identify peak hours and make sure all customers get expert service. Reports enable our customers to ensure employee efficiency and commercial value. Customer service and customer satisf...