
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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Observe.AI is the leading Gen AI conversation intelligence platform trusted by enterprises to empower their contact centers with real-time agent guidance, coaching, post-interaction summaries, Auto QA, and advanced business analytics. Built on the industrys most accurate contact center LLM, the platform analyzes every customer conversation, identifying critical insights to boost revenue, improve customer retention, and optimize operational efficiencies and compliance while ensuring security and at massive scale. Trusted by leading companies such as Accolade, Affordable Care, Inc., Concentrix, Cox Automotive, Maxor, Pearson, and Public Storage, Observe.AI accelerates outcomes from the frontline to the executive level. For more information, please visit...
Machine learning,artificial intelligence,conversation intelligence,contact center quality assurance,call center quality assurance,speech analytics,and agent performance & coaching
Observe.ai operates in the Software development industry.
Observe.ai's revenue is 11m - 100m
Observe.ai has 201 - 500 employees.
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