ODonovan Consulting AG

The service enhancements we develop for you will not only have an impact on your organization but more importantly, will be very apparent to your customers. Service excellence begins and ends with your customers perceptions and for this reason, we focus our efforts on creating value in the following three areas: Innovation Consistently and effectively meeting customer expectations while constantly striving to exceed them - that is our interpretation of innovative management to achieve service enhancements and results Business processes Optimizing the operational and economic efficiency of business processes - with special emphasis on key customer service innovations. IT-Management To...

Customer service,crm ,contact center excellence,digitalisierung,digitaler kundenservice,kundenzentrierung,zukunft der it ausrichtung,customer experience,customer journey,customer care audit,cem,chatbots,self service,digitale transformation,agiles projektmanagement,omni channel management,kundenzufriedenheit,consulting ,and projektmanagement

Odonovan consulting ag operates in the Business consulting and services industry.

Odonovan consulting ag's revenue is 11m - 100m

Odonovan consulting ag has 11 - 50 employees.