OutPLEX

Q: What is OutPLEX's company size?

Outplex has 201 - 500 people working.

Outsourcing and Offshoring Consulting

Specialities :

Live chat

E-mail

Call centers

Sms

Technical support

Revenue

11M - 100M

Total Funding

Size

201 - 500

About Us

OutPLEX is a leading international digital and voice customer contact management services organization developing solutions for the worlds most trusted brands. For over 20 years, companies have chosen OutPLEX as their business process outsourcing partner for innovation and results. As a Minority Certified Company, OutPLEX values diversity and inclusion and prides itself on a supportive and positive team culture and employee experience. OutPLEX has expertise in multiple verticals and supports solutions to government agencies and large companies transacting billions of calls, messages, emails and more, including over 30% of the Fortune 500. Our Solutions include: Outsourced Customer Service, Sales & Technical Support Specializing in Digital Messaging, Automation, and Voice Conversational AI Chat Bot Development SMS Digital Messaging and Live Chat Software Programming, Professional Services Support and Back Office Solutions Visit OutPLEX.com for more information or...

Contact Information

Fort Lauderdale , Florida , United States

+1 (866) 5315773

success@outplex.com

outplex.com

OutPLEX Org Chart

OutPLEX

(Outsourcing/Offshoring)

201 - 500

Jim Ryan

Founder / CEO

View Email

View Contact

Tonya Coker

Chief Operations Officer

View Email

View Contact

Employees

Total Employees:
131

Top Contacts:
1

C-Level 0	VP - Level1
Director-	Manager-
Others132

Employees Working At OutPLEX

Tonya Coker

Chief Operations Officer

Ricardo A

Customer Experience Senior Team Lead

Juan Rosario

Senior Operations Manager

Chantelle Ventura

Operations Supervisor

Yessica Camilo

Retention Supervisor

OutPLEX Email Formats

Structure	Email Format
<first>.<last>@	John.Smith@outplex.com

Buyer Intent

Pain Points	Locations	Technologies
Animation	Bogota, D.C., Capital District, Colombia	customer service, media, compliance, audit, analytics, networking, procedure, workflow, communication, integrity, calibration, talent acquisition, share, voice, staffing, payroll, collaboration, b2b, internet, testing, e, risk, data management, security, continuous improvements, operations
Animation	Bogotá, Capital District, Colombia	customer service, communication, staffing, share, voice, operations, networking, procedure
Animation	Santo Domingo Este, Santo Domingo, Dominican Republic	customer service, communication, staffing, real-time, data science, scheduling, windows, data analysis, continuous improvement, internet
Animation	Santo Domingo, Distrito Nacional, Dominican Republic	customer service, communication, media, basic, testing, e, windows, analytics, b2b, voice, continuous improvements, operations
Application Development	Bogota, D.C., Capital District, Colombia	customer service, media, compliance, audit, analytics, networking, procedure, workflow, communication, integrity, calibration, talent acquisition, share, voice, staffing, payroll, collaboration, b2b, internet, testing, e, risk, data management, security, presence, continuous improvements, operations

Trigger

intent

OutPLEX looking to hire in Artificial Intelligence in Fort Lauderdale, FL

intent Feb 08, 2025 Feb 08, 2025

intent

OutPLEX looking to hire in Artificial Intelligence in Santo Domingo Este, Santo Domingo, Dominican Republic

intent Feb 08, 2025 Feb 08, 2025

intent

OutPLEX looking to hire in Application Development in Fort Lauderdale, FL

intent Feb 08, 2025 Feb 08, 2025

Tech Stack Used By OutPLEX

A quick view of products employed by OutPLEX

Aws

Amazon connect

Azure

Google analytics

Google optimize 360

List of technologies used by OutPLEX

Analytics

Audit

B2b

Calibration

Collaboration

Languages Used By OutPLEX

Basic E Natural

OS Used By OutPLEX

Integrity Share

Jobs at OutPLEX

Hiring 2023-12-18 00:49:52

Inbound/Outbound Customer Service Representative

Santo Domingo, Distrito Nacional, Dominican Republic

Company OverviewOutPLEX is recognized as one of the leading call centers and customer contact org...

Hiring 2023-12-18 00:50:14

Bilingual Customer Service Representative (Voice)

Bogota, D.C., Capital District, Colombia

Company OverviewOutplex is recognized as one of the leading call centers and customer contact org...

Hiring 2024-05-05 06:34:02

Workforce Analyst

Santo Domingo Este, Santo Domingo, Dominican Republic

OutPLEX is recognized as one of the leading call centers and customer contact organizations for s...

Hiring 2024-06-05 07:17:22

Marketing Director

Santo Domingo, Distrito Nacional, Dominican Republic

Digital Marketing ManagerCompany OverviewOutPLEX connects brands with their customers by coupling...

Hiring 2024-06-04 06:29:44

Marketing Director

Bogota, D.C., Capital District, Colombia

Director of MarketingCompany OverviewFor over 20 years OutPLEX has exceeded client satisfaction i...

Hiring 2024-06-20 11:29:46

Lawyer

Bogota, D.C., Capital District, Colombia

OutPLEX is looking for a Labor Lawyer with excellent communication skills and a proven track reco...

Hiring 2024-07-04 02:05:27

Digital Marketing Manager

Bogota, D.C., Capital District, Colombia

Company Overview: OutPLEX connects brands with their customers by coupling conversational AI and ...

Hiring 2024-04-11 09:58:12

Live Chat Sales (Retention) Representative

Bogota, D.C., Capital District, Colombia

Company OverviewOutplex is recognized as one of the leading call centers and customer contact org...

Frequently Asked Questions About OutPLEX

What does Outplex do?+

What are Outplex's specialties? +

Live chat,e-mail,call centers,sms,technical support,chat bot,back office,digital messaging,digital transformation,conversational ai,ivr,messaging,and automation