Parature

Microsoft acquired Parature in January 2014 to be included in their broader portfolio. As a provider of cloud-based customer service software to midsize and enterprise organizations, Parature has a well-earned reputation for outstanding customer service with 70 million users worldwide and more than 500 well-known brands. Paratures approach to its solutions enables organizations to take advantage of an extendable knowledge base available through self-service portals on the Web and Facebook, support ticketing, mobile customer care on virtually any device the customer chooses to use, social customer support, and chat for both traditional customer service scenarios and proactive sales engagement to...

On-demand customer service,help desk software,cloud-based crm,social crm,multi-channel crm,crm software for government,customer service software - higher ed,customer service software - gaming,customer service on facebook,and saas customer service software

Parature operates in the Software development industry.

Parature's revenue is 11m - 100m

Parature has 11 - 50 employees.