
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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+15
parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800 brands including IKEA, Chicos, H&M, and Yeti, we actively manage the post- purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide
Customer lifetime value,customer retention,performance reporting,post purchase experience,post-purchase communication,saas,retail,customer experience,ecommerce,customer centricity,post-sales experience,operations experience management,post-sales communication,ox,cx,returns tracking,order tracking,customer journey,oxm,and customer aquisition
Parcellab operates in the Technology, information and internet industry.
Parcellab's revenue is 11m - 100m
Parcellab has 51 - 200 employees.
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