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parcelLab

Technology, Information and Internet

Specialities :
Customer lifetime value
Customer retention
Performance reporting
Post purchase experience
Post-purchase communication

+15

revenue-icon Revenue
11M - 100M
funding-icon Total Funding
$112.0M
size-icon Size
51 - 200

Frequently Asked Questions About parcelLab

What does Parcellab do?+

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800 brands including IKEA, Chicos, H&M, and Yeti, we actively manage the post- purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide

What are Parcellab's specialties? +

Customer lifetime value,customer retention,performance reporting,post purchase experience,post-purchase communication,saas,retail,customer experience,ecommerce,customer centricity,post-sales experience,operations experience management,post-sales communication,ox,cx,returns tracking,order tracking,customer journey,oxm,and customer aquisition

What is Parcellab's industry? +

Parcellab operates in the Technology, information and internet industry.

What is Parcellab's revenue? +

Parcellab's revenue is 11m - 100m

What is Parcellab's company size? +

Parcellab has 51 - 200 employees.

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