Patient Advocacy Service Ireland

The Patient Advocacy Service is an independent, free and confidential service that provides information and support to people who want to make a complaint about an experience they have had in a public acute hospital or nursing home in Ireland. Registered Charity Number: 21530; Company Number: 535779. The Patient Advocacy Service is fully independent of the HSE and receives no funding from the HSE. The Service can help users make a formal complaint about an experience in a public acute hospital or nursing home. We have a phone line, online contact form and information on this website to assist people when they want to make a formal complaint. We can support you to get information on the relevant complaints process. We can explain what to include in your formal complaint, and how to write a formal complaint. We can support you to explore your options following a response from the HSE to your formal complaint. The Patient Advocacy Service was commissioned by the Department of Hea...