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Pointel

Information Technology & Services

Specialities :
Contact center software
Interactive voice response (ivr)
Social customer service
Workforce optimization & performance management
Enterprise workload management

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revenue-icon Revenue
11M - 100M
funding-icon Total Funding
--
size-icon Size
51 - 200
About Us
Org Charts
Employees
Buyer Intent
Tech Stack
Jobs

Frequently Asked Questions About Pointel

What does Pointel do?+

Pointel has delivered exceptional customer experience, implementing Genesys contact center solutions for 400+ companies, including Fortune 500 companies. Our flagship product, CCaaSSync offers a reliable backup infrastructure ensuring uninterrupted service even during catastrophic failures. Pointel offers Genesys Implementation Services, Genesys Adapters, and Accelerators like Configuration Management, Survey360, Automated Agent Provisioning, Test and Monitoring Solutions, and Reporting Tool

What are Pointel's specialties? +

Contact center software,interactive voice response (ivr),social customer service,workforce optimization & performance management,enterprise workload management,professional services,contact center modernization,and proactive customer communications

What is Pointel's industry? +

Pointel operates in the Information technology & services industry.

What is Pointel's revenue? +

Pointel's revenue is 11m - 100m

What is Pointel's company size? +

Pointel has 51 - 200 employees.

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