Pro-Tech Management

Pro-Tech Management provides 24/7 monitoring and support for your AV infrastructure, keeping you 100% aware, 100% of the time. Adding to your peace of mind: CX coordinators and engineers can resolve many issues remotely while offering onsite assistance as needed. Beyond receiving protection around the clock, PTM clients receive value from day one. Thats because traditional service contracts dont prevent problems, nor can they give you back the time and productivity you lose when technology fails you. PTM changes the equation entirely by identifying and addressing technical issues well in advance of your next important meeting or conference call. Harnessing the power of the Utelogy software platform, Pro-Tech Management checks and rechecks all connected devices and provides immediate email and dashboard alerts when a device fails or is operating outside normal parameters. That means fewer headaches for our clients, and greater freedom for IT staff to focus on all their other resp...