Probe CX

Q: What is Probe CX's company size?

Probe cx has 1001 - 5000 people working.

Outsourcing and Offshoring Consulting

Specialities :

Customer management & cx

Intelligent automation

Ivr & nlp technology

Robotic process automation (rpa)

Credit & collections

Revenue

101M - 500M

Total Funding

Size

1001 - 5000

About Us

At Probe CX, we help our clients become modern digital organisations. With a dedicated team of 19,000-plus staff across five countries, including Australia, New Zealand, the Philippines, the United States, and India, we create blueprints for delivering exceptional CX. We combine the latest technology with people, processes, and data, and provide businesses with complete end-to-end service for customer operations. In a world that has never been more competitive, Probe CX creates innovative, contemporary digital solutions with a human touch to help unlock trapped value and establish a foundation for service-led value creation that is socially responsible and sustainable. Having worked with clients across various industries, ranging from household names to ambitious start-ups, Probe CX is committed to helping organisations create environments for digitally-enabled CX to thrive

Contact Information

Melbourne , Victoria , Australia

probecx.com

Probe CX Org Chart

Employees

Total Employees:
1363

Top Contacts:
4

C-Level 0	VP - Level-
Director-	Manager4
Others1410

Employees Working At Probe CX

Don Cifra

Director People Experience

Kathleen Maglaya

Director Of Operations

Darren Lord

Sales and Major Account Director

Anurag Chaturvedi

Senior Business Development Director

Kevin Teves

Network Operations Center Team Lead

Probe CX Email Formats

Structure	Email Format
<first>.<last>@	John.Smith@probegroup.com.au

Buyer Intent

Pain Points	Locations	Technologies
Application Development	Makati, National Capital Region, Philippines	customer service, communication, quality assurance, compliance, e, scheduling, collaboration, operations
Application Development	Melbourne, Victoria, Australia	communication, media, rest, Scrum, e, testing, contact centre, collaboration, analytics, presence, client service
Application Development	Metro Manila	communication, integrity, php, change management, ar, operations
Application Development	Quezon City, National Capital Region, Philippines	compliance, audit, scheduling, analytics, data analysis, networking, communication, integrity, assessment, profiling, accessibility, privacy, data collection, network security, scope, staffing, case management, collaboration, fraud detection, physical security, database, infrastructure, financial, testing, e, forecasting, risk, data management, security, continuous improvement, operations
Application Development	Taguig, National Capital Region, Philippines	customer service, communication, basic, compliance, collaboration, broadband, billing, troubleshooting, mobile, operations

Trigger

Tech Stack Used By Probe CX

A quick view of products employed by Probe CX

Amazon connect

Atlassian jira

Azure

Citrix

List of technologies used by Probe CX

Agile

Scrum

Accessibility

Active directory

Analytics

Languages Used By Probe CX

Basic E Hoc Html Javascript L Microsoft sql server Natural Php Python Sql Vb

OS Used By Probe CX

Flex Integrity Scope Share

Jobs at Probe CX

Hiring 2024-04-17 19:34:32

Senior Compliance Manager

Quezon City, National Capital Region, Philippines

The Sr. Compliance Manager is responsible for carrying out and managing compliance standards. The...

Hiring 2024-04-17 18:40:46

Sales Team Leader - BPO

Quezon City, National Capital Region, Philippines

ABOUT THE ROLE:The primary goal of the role is to drive productivity and other KPIs to meet team ...

Hiring 2024-04-17 18:15:25

Employee Relations Manager

Quezon City, National Capital Region, Philippines

The Employee Relations Manager will play a pivotal role in providing expert advice and guidance o...

Hiring 2024-04-17 21:40:34

Fraud and Risk Director - BPO

Quezon City, National Capital Region, Philippines

Job Summary:As the Fraud and Risk Director in a call center environment, you will lead efforts to...

Hiring 2024-04-17 18:15:25

Employee Relations Manager

Quezon City, National Capital Region, Philippines

The Employee Relations Manager will play a pivotal role in providing expert advice and guidance o...

Hiring 2024-04-17 21:40:34

Fraud and Risk Director - BPO

Quezon City, National Capital Region, Philippines

Job Summary:As the Fraud and Risk Director in a call center environment, you will lead efforts to...

Hiring 2024-02-29 00:17:37

Business Analyst - Digital

Melbourne, Victoria, Australia

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better...

Hiring 2024-04-17 18:57:30

Collections Representative

Quezon City, National Capital Region, Philippines

We are on the look out for amazing agents that can assist Australian customers with their collect...

Frequently Asked Questions About Probe CX

What does Probe cx do?+

What are Probe cx's specialties? +

Customer management & cx,intelligent automation,ivr & nlp technology,robotic process automation (rpa),credit & collections,consulting,shared services,contact centre,knowledge services,and offshore managed outsourcing