Public Transport Ombudsman

The PTO was established in 2004, as a not for profit, independent dispute resolution body, providing a free, fair, informal and accessible service for the resolution of complaints about Victorian public transport operators, who are members of the PTO scheme. Were independent from the transport operators and government. Equally, we do not act as a consumer advocate. The majority of Victorian public transport operators must participate in the PTO scheme and are called members in our Charter. We can only handle complaints about operators who are members. For ease of use, we refer to members of the scheme as operators...

Public transport ombudsman operates in the Alternative dispute resolution industry.

Public transport ombudsman's revenue is 11m - 100m

Public transport ombudsman has 11 - 50 employees.