QStory

QStory are the pioneers of Intraday Automation (IDA). We transform contact centres in ways that no-one else can. We exist to create a better everyday life for customer service professionals by helping them to work in a happier, more empowering and productive environment. Our powerful AI platform automates resource management in line with real-time customer demand and staff availability, which gives agents proactive control of their work schedule, whilst still offering customers the best possible service experience. With QStory IDA, contact centres can supercharge their existing workforce management system to enhance staff engagement, well-being and satisfaction, leading to greater retention,...

Call center,workforce management,intraday management,real time management,system integration,workforce agility,employee engagement management,robotic process automation,contact centre,contact centre performance,saas,cloud,work from home,wfm,wfo,intraday automation,hr,and employee engagement

Qstory operates in the It services and it consulting industry.

Qstory's revenue is 11m - 100m

Qstory has 11 - 50 employees.