
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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+12
RCA enhances the employee and customer experience through a four-step proprietary model which includes a) mapping the company culture and customer journey, [ensuring clarity of expectation] b) implementing a blended learning programme [eliminating the deficit between expectation and actual staff output] c) incorporating a measurement mechanism of the culture and customer journey. [ensuring progressive accountability across the staff complement] By placing people over profits, RCA has enabled companies across multiple industries to decease staff churn and increase consumer per-head spend. We believe that if you look after your human capital, they will look after your customers
Staff training,mystery shopping,customer experience strategy,customer experience mapping,e-learning,online learning,digital content creation,online learning platform,education specialist,online mystery shopper,retail training provider,hospitality training provider,online learning provider,club industry training,lodge training specialist,emotional intelligence training,and employee experience training provider
Rca operates in the Education administration programs industry.
Rca's revenue is 11m - 100m
Rca has 201 - 500 employees.
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