RD Direct

RD Direct partners with major telecom carriers as an independent network consultant and solutions partner to help businesses find ways to improve their bottom line and make communications work better so they can get their jobs done more effectively. Founded in 2004 by CEO Ronnell Richards, this business service provider based in Suwanee, and has grown substantially since then to an organization comprised of dedicated sales, project management support and customer service teams. Richards applied the concepts from a unique business model he developed in the early 2000s to form the basis of this sales-driven resource that ensures top-level service for its partner-companies customers. RD Direct receives compensation from its partner telecom carriers. This innovative approach eliminates third party billing, meaning the company does not charge consulting fees, allowing the RD Direct account management and skilled call center professionals to focus exclusively on the carriers custome...