Service Birmingham

Service Birmingham is Birmingham City Councils joint venture with CAPITA Business Services. By providing world-class information and communications technology (ICT) systems, Service Birmingham is transforming the way the Council operates, by improving services, cutting costs and increasing job satisfaction. Link2ICT is the division of Service Birmingham which provides ICT solutions for schools, Youth Centres, Libraries, Museums and Arts. Since the joint venture began in April 2006, Service Birmingham has implemented major enhancements to the Councils ICT infrastructure, including a 2m investment in a new server estate. As the Councils Strategic Partner, Service Birmingham is contributing to the delivery of Business Transformation by working alongside the Council to identify opportunities for service improvements. Birmingham City Councils transformation programme is one of the largest and most ambitious of its kind. Approximately 1bn worth of savings are expected to be del...