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Servicemind

Market Research

Specialities :
Customer experience management
Store check
Mystery shopping
Konsulentydelser
Mystery calling

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revenue-icon Revenue
11M - 100M
funding-icon Total Funding
--
size-icon Size
11 - 50
About Us
Org Charts
Employees
Buyer Intent
Tech Stack
Jobs

Frequently Asked Questions About Servicemind

What does Servicemind do?+

Customer Experience Management (CEM) Hos Servicemind tager vi udgangspunkt i filosofien omkring Customer Experience Management. Det betyder, at vi identificerer, vurderer og radgiver omkring alle virksomhedens kontaktpunkter fr, under og efter kundekontakten. Dette gr vi, fordi alle kontaktpunkter har indflydelse pa kundernes oplevelse af virksomheden. Hvis du vil sikre, at dit firma leverer i alle kontaktpunkter, skal du tydeliggre, hvad kunden br opleve i alle kontaktpunkterne - bade emotionelt og rationelt - og derefter lave tt opflgning ved hjlp af lbende evalueringer. I dag dkker firmaers kontaktpunkter alt fra chat, e-mail og telefon til personlige kundemder, sociale netvrkssider, forbrugersider etc....

What are Servicemind's specialties? +

Customer experience management,store check,mystery shopping,konsulentydelser,mystery calling,net promotor score,kundetilfredshedsundersøgelser,design workshops,exit- / entry interviews,kontaktpunktsanalyse,touch point dashboard,and mindreporter

What is Servicemind's industry? +

Servicemind operates in the Market research industry.

What is Servicemind's revenue? +

Servicemind's revenue is 11m - 100m

What is Servicemind's company size? +

Servicemind has 11 - 50 employees.

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