
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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+8
At serviceMob, we are transforming customer service and support through a groundbreaking approach to experiential analytics. Based in Irvine, CA, our mission is to solve the persistent issues of customer interaction by going deeper than traditional metrics. We focus on not just understanding, but preventing the root causes of customer frustration, rising contact demand, and inefficiencies. Our Unique Approach Unlike traditional tools, serviceMobs platform leverages Multivalent Ontological Blocks (MOBs) and Large Ontological Models (LOMs) to connect and analyze customer interactions across all touchpoints. We help businesses move beyond reactive strategies by offering insights into customer experiences at a systemic level,...
Customer experience analytics,service and support analytics,loms large ontology models,contact centers,customer support,service strategy ,forecasting analytics,service based churn analytics,crm,customer journey,customer service,customer support,and customer care
Servicemob operates in the Software development industry.
Servicemob's revenue is 11m - 100m
Servicemob has 11 - 50 employees.
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