SOCAP Australia

The Society of Consumer Affairs Professionals Australia (SOCAP Australia) represents a thriving community of 1000+ influential consumer professionals, who view professional complaint management not only as a competitive advantage in business, but also as simply the right thing to do. Perhaps youve experienced when a customer contacts you to complain, and its the last thing you really feel like tackling in your day? We provide members with tools, networks, information and resources to manage complaints more easily, efficiently and effectively ensuring value to the organisation as a whole. Perhaps youve heard of the service recovery paradox? If yes, youll know...

Consumer affairs,customer services,customer relations,consumer education,complaint handling,complaint management,call centres,corporate compliance,consumer research,and consumer satisfaction

Socap australia operates in the Consumer services industry.

Socap australia's revenue is 11m - 100m

Socap australia has 11 - 50 employees.