Spectos GmbH

Everybody likes great service. We help to provide it. Headquartered in Dresden, Germany, Spectos operates internationally in the fields of data collection, data analysis, technology, digitization and operations. For more than 20 years, we have been helping service-oriented companies continuously improve their performance and customer experience through our innovative service quality management solutions. Our mission is to make data and information accessible to all organizations, bridge the gap between analysis and action, and drive growth and improvement every day. With the Spectos Service Quality Cloud, we support our customers worldwide with tailored solutions for customer service, quality management, employee management,...

Service quality monitoring,multi-channel feedback solutions,real-time performance management,service quality management,transit time measurement,consultancy,real-time cockpits,tracker technology,digitization/ data entry,big data analytics,cem,advanced data analytics,enterprise feedback management,market research next generation,customized dashboards,tailored reporting,wifi tracking,employee experience,process experience,operations experience,customer experience,service quality solutions,performance management system,digitization solutions,employee satisfaction surveys,ecommerce solutions,kpi tracking ,employee experience management,employee survey tool,customer experience platforms,customer engagement platform,performance management software,employee engagement tool,performance management solutions,complaint management system,issue management software,and big data analytics as a service

Spectos gmbh operates in the It services and it consulting industry.

Spectos gmbh's revenue is 11m - 100m

Spectos gmbh has 51 - 200 employees.