Stella Connect by Medallia

Stella Connect by Medallia is the first platform that connects customer feedback, QA, and coaching, giving CX leaders visibility into performance and driving improvement of frontline teams. Create a motivated and engaged work-from-anywhere team that brings a human touch to every customer interaction. Gain Visibility into Performance: Whether your service center is remote, co-located, operated internally, or you work with BPOs, easily access insights to understand how your entire service organization is performing. Quickly identify positive and negative trends across your team, highlight top and bottom performers, and spotlight opportunities for in-the-moment coaching. Understand Key Performance Drivers: Its undeniable that...

Customer service measurement;service driven marketing;customer service data;online retail;customer service;customer success;customer experience;employee engagement;performance management;employee recognition

Stella connect by medallia operates in the Computer software industry.

Stella connect by medallia's revenue is 11m - 100m

Stella connect by medallia has 11 - 50 employees.