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SuccessKPI

IT Services and IT Consulting

Specialities :
Contact center analytics
Contact center intelligence
Contact center quality assurance
Call center quality assurance
Speech analytics

+14

revenue-icon Revenue
11M - 100M
funding-icon Total Funding
$33.0M
size-icon Size
51 - 200

Frequently Asked Questions About SuccessKPI

What does Successkpi do?+

SuccessKPI is a revolutionary on-demand insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer service. We leverage artificial intelligence and automation to unify data from the multi-channel customer experience journey and integrate seamlessly with popular CCaaS solutions, including Amazon, Genesys, Twilio, UJet, LiveVox, and Talkdesk. SuccessKPI is trusted by some of the worlds largest government, BPO, financial, healthcare, and technology contact centers in the United States, Europe, and Latin America. Learn more at www.successkpi.com

What are Successkpi's specialties? +

Contact center analytics,contact center intelligence,contact center quality assurance,call center quality assurance,speech analytics,agent performance & coaching,agent assist,fedramp contact center solution,customer experience journey,speech & text analytics,contact center automation,contact center ai,voice of the customer,single source of truth,contact center cloud migration,saas,artificial intelligence,business intelligence for contact center,and sentiment analytics

What is Successkpi's industry? +

Successkpi operates in the It services and it consulting industry.

What is Successkpi's revenue? +

Successkpi's revenue is 11m - 100m

What is Successkpi's company size? +

Successkpi has 51 - 200 employees.

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