
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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Telecontact started in 1999 among first outsourcing call centers in Russia. Now we are the leaders of Russian outsourcing contact centers market. - 19 separate call centers sites: over 4 500 employees - The pioneer in call center-specialized recruiting and HR methodologies; in-house training techniques since 2001 - The first IP call center in Eastern Europe; first in Russia professional WFM system implementation - Own high performance SMS and IVR processing facilities, extraordinary set of communication channels including latest web and mobile technologies - Telecom provider license and own data exchange interfaces with key telecom operators in Russia
Call center,contact center,and telemarketing
Telecontact operates in the Outsourcing and offshoring consulting industry.
Telecontact's revenue is 11m - 100m
Telecontact has 51 - 200 employees.
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