Telecontacto Contact Centers

Telecontacto is a bicultural/bilingual communications powerhouse BPO contact center with multiple centers in Puerto Rico. We are the most cost-effective solution, committed to the success of your campaign. Operating under a Customer Relationship Management approach in which quality assurance plays a golden role. We have deep experience with inbound/outbound customer client engagements and employ different techniques according to project needs: Loyalty Programs Customer Relationship Management Social Media Management and Strategy Tele-sales: Up-sell - Cross-sell - Lead Generation - Collections Direct Response Customer Service, Help Desk Multilingual Services Answering Service/Events Research/Surveys Interactive Voice Response Multi-channel Response: telephone, e-mail, chat, social media,...

Customer client engagement,banks & financial services,insurance,telecommunications,utilities,consumer & industrial goods,health care industry,education,automotive industry,computer technology,government,contact center,customer relationship management,help desk,answering service,research & surveys,tele sales,social media management and strategy,customer service,bpo,and loyalty programs

Telecontacto contact centers operates in the Business consulting and services industry.

Telecontacto contact centers's revenue is 11m - 100m

Telecontacto contact centers has 51 - 200 employees.