
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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+7
The Service Desk Institutes (SDI) mission is simply to inspire service desks and support teams to be brilliant! To achieve this SDI has developed a set of goals by which it aims to inspire service desks to: * To raise the quality of service delivery by embracing and valuing best practice * To create an inspiring and engaging customer experience * To invest in and empower their teams to be inspired, take action and be better * To shine by demonstrating and delivering exceptional business value SDI sets the globally recognised best practice service desk standards that provide clear and...
Membership,training & qualifications,service desk certification,events and conferences,service desk best practice standards,service improvement plans,global best practice,itsm,benchmarking,service desk auditing,service desk consultancy,and service desk automation
The service desk institute (sdi) operates in the It services and it consulting industry.
The service desk institute (sdi)'s revenue is 11m - 100m
The service desk institute (sdi) has 11 - 50 employees.
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