
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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+6
Doing best what matters most to customers. Helping organisations improve customer experience through the provision of expert research and actionable insight. We are specialists in customer experience measurement with a proven track record of improving companies customer satisfaction, loyalty and value. We provide our clients with a range of research and focus on providing first class and actionable customer insight. This enables them to drive change and ROI from their customer research programmes. Specialising in measuring customers satisfaction and loyalty means we have vast experience in: All data collection methods (e.g. Tel, F2F, online, IVR, text and postal) Reporting (e.g...
Customer experience research,complaints surveys,panel research,employee satisfaction measurement,customer journey mapping,storytelling,voice of the customer,customer surveys,nps surveys,competitor surveys,and employee engagement
Tlf research operates in the Research services industry.
Tlf research's revenue is 11m - 100m
Tlf research has 51 - 200 employees.
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