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TotalCX

Telecommunications

Specialities :
Custom telephony applications
Call tracking and recording
Voice 2 text applications
Instant website response
Call monitoring

+6

revenue-icon Revenue
11M - 100M
funding-icon Total Funding
--
size-icon Size
51 - 200

Frequently Asked Questions About TotalCX

What does Totalcx do?+

TotalCX, formerly InteractiveTel, is a comprehensive approach to customer experience management and combines automation, AI technology, ongoing training, real-time assessments, and staff augmentation. Including the companys award-winning Hosted PBX, enabling organizations to scale more easily and collaborate more effectively. Our exclusive technology captures and analyzes voice and text communications in real-time, automatically alerting stakeholders to accelerate decision-making that improves customer experience and business results.TotalCXs solutions are used by more than 4,000 businesses from startups to Fortune 500 companies. For more information, visit https://totalcx.com

What are Totalcx's specialties? +

Custom telephony applications,call tracking and recording,voice 2 text applications,instant website response,call monitoring,chat with video and artificial intelligence,machine learning,conversation analytics,call center applications,cxm,and customer experience management

What is Totalcx's industry? +

Totalcx operates in the Telecommunications industry.

What is Totalcx's revenue? +

Totalcx's revenue is 11m - 100m

What is Totalcx's company size? +

Totalcx has 51 - 200 employees.

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