
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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+6
TotalCX, formerly InteractiveTel, is a comprehensive approach to customer experience management and combines automation, AI technology, ongoing training, real-time assessments, and staff augmentation. Including the companys award-winning Hosted PBX, enabling organizations to scale more easily and collaborate more effectively. Our exclusive technology captures and analyzes voice and text communications in real-time, automatically alerting stakeholders to accelerate decision-making that improves customer experience and business results.TotalCXs solutions are used by more than 4,000 businesses from startups to Fortune 500 companies. For more information, visit https://totalcx.com
Custom telephony applications,call tracking and recording,voice 2 text applications,instant website response,call monitoring,chat with video and artificial intelligence,machine learning,conversation analytics,call center applications,cxm,and customer experience management
Totalcx operates in the Telecommunications industry.
Totalcx's revenue is 11m - 100m
Totalcx has 51 - 200 employees.
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