
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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+1
TouchPoint One, LLC (www.touchpointone.com) delivers innovative performance management solutions to the worlds leading contact centers. The Companys Acuity product is a hosted Software-as-a-Service (SaaS) Contact Center Performance Management solution that collects and assimilates disparate systems data and applies role-based dashboards, intelligent workflows, analytics and game mechanics to establish organizational alignment, drive progressively improved financial and operational performance and enhance the customer experience. Contact Center Performance Management - Simplified A hosted software solution (SaaS), Acuity enables clients to leverage disparate systems data to measure, report, analyze and derive actionable intelligence across every facet of the contact center operation. Acuity helps successful...
Empowering contact center personnel,improving contact center performance,decreasing contact center operational & business risk,leveraging contact center data,contact center operations dashboards,and gamification
Touchpoint one operates in the Software development industry.
Touchpoint one's revenue is 11m - 100m
Touchpoint one has 11 - 50 employees.
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