transfer GmbH Marktforschung und Mystery Shopping

Since the foundation of transfer, we have continued to improve our instruments together with our clients - our methods and tools have been tested in practice and have proved to be efficient. Due to our many years of experience with challenging projects, we attach particular importance to an optimal combination of individually tailored study design and proven standards. As your partner, we accompany you through the new concepts in retail - far beyond the mystery shopping method. Mystery Visit Mystery Calling Feedback Tests Transaction Price Studies Customer Experience and much more ... Founded in 1980, transfer Institute has been an established quality leader in mystery shopping for many years. Since then, we have supported numerous companies from a wide variety of industries around the world in better understanding and meeting the needs of their customers. The added value of structured mystery shopping is obvious: Together with our customers, we create the conditions for opti...