Unified CX Solutions

Unified drives Growth and Customer Loyalty for brands with a key focus on providing enhanced customer experiences through our comprehensive portfolio of Contact Centre & Business Solutions. With our Unified mix of Skilled People, Advanced Technology and Proven Processes, we help brands reduce cost while increasing profits across Canada and the United States. We focus on making life better for customers, and for the brands that serve them. Fueling any stage of company growth, we design, build, deliver and operate business processes and practices based on carefully mapped strategies, transforming technology and proven processes developed through our years of servicing Fortune 500 to startup brands. From inception to collections, we have it all covered: - Lead Generation - Sales - Customer Care - Technical Support - Retention & Collections Whether you need insight into a business challenge, help developing projects and business pla...