
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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+10
Upstream Works provides best-in-class Omnichannel Contact Center software to increase customer engagement and agent success. We bring the customer journey together across all digital channels, applications and platforms with management simplicity and desktop elegance. For over 15 years, organizations around the world and across industries have benefited from Upstream Works experience and expertise, gaining operational efficiency and transforming the connected customer experience
Omnichannel contact center solutions,cisco finesse,smart agent desktop,cti,cisco collaboration platform including ucce,pcce,uccx,hcs,seamless integration,interaction history,customer experience excellence,reporting and analytics,connected customer experience,cisco solutionsplus,and application management
Upstream works software operates in the Software development industry.
Upstream works software's revenue is 11m - 100m
Upstream works software has 51 - 200 employees.
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