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Watermelon

Market Research

Specialities :
Voice of the customer
Real time feedback
Social media research
Sentiment analysis
Online research

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revenue-icon Revenue
11M - 100M
funding-icon Total Funding
--
size-icon Size
11 - 50
About Us
Org Charts
Employees
Buyer Intent
Tech Stack
Jobs

Frequently Asked Questions About Watermelon

What does Watermelon do?+

We work with businesses to listen to customers to identify and prioritise CX improvement opportunities and initiatives that deliver ROI. Watermelon was set up in 2012 to challenge the bad habits of the marketplace. We saw tech companies enabling brands to capture customer experience feedback, but using inflexible, generic tools and approaches, with a lack of support to help understand the data and drive action. And we saw research agencies who understood data, but lacked the technology to capture the voice of the customer across journeys, touchpoints and channels and put it in the hands of colleagues throughout businesses in...

What are Watermelon's specialties? +

Voice of the customer,real time feedback,social media research,sentiment analysis,online research,scripting and programming,portal and dashboard building,customer experience,employee engagement,customer engagement,voice of the employee,nps,customer effort,and text analytics

What is Watermelon's industry? +

Watermelon operates in the Market research industry.

What is Watermelon's revenue? +

Watermelon's revenue is 11m - 100m

What is Watermelon's company size? +

Watermelon has 11 - 50 employees.

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