WDS, A Xerox Company

Customer service transformation through care automation, analytics and knowledge management The need to support customers as they buy, use and maintain their wireless products and services has never been greater. However, with customer profitability under constant pressure, organizations must look to prioritize their customer service investments in ways that reduce cost without compromising customer satisfaction. Thats why we help our clients to build more effective customer service strategies; empowering customer service channels with the knowledge and tools they need to protect profitability and preserve loyalty as they help customers to buy, use and maintain their wireless products and services.

Customer experience management;customer service transformation;self service tools;agent tools;device tools;knowledge as a service;consulting

Wds, a xerox company's HQ phone number is +1 877-342-7222

Wds, a xerox company's revenue is 11m - 100m

Wds, a xerox company has 501 - 1000 employees.